There’s still 3 more weeks to go - but our final goal check in session is here
For this week complete and bring your GOAL REVIEW document to the session and lets chat through your learning and future strategies for success.
This session will help you identify what you need to do to complete your goal in the next 3 weeks or what are the tools you need to use to help you in successfully achieving your next goal.
Click here to access the online self reflection Tool
Time is flying - this week is our last goal check-in before our review and strategies for success session.
Here is what you will be discussing:
Lean on the team for some feedback, and ask your coaches anything you need to move things forward.
This is the beginning of a game changing journey and we are so excited to see all the phenomenal changes that you are about to make both in your life and your business
It’s time to get those brain juices flowing - complete your BBQ (business background questionnaire) and start thinking about what the one thing is that you want to get out of this programme.
This is a task for you to complete TOGETHER as a couple!
We feel this survey is best done over a great meal and beverage of choice; this is an opportunity for you to come together and have a great discussion regarding the responses you give to the questions.
While you are doing it - I want you to jot some notes for yourselves answering the question - 'something I hadn't considered before completing this survey was.......'
Once you have completed the survey we will review it and send you your answers to reflect on through the program! Here it is! Can't wait to see the responses!
Get this done this week so your coach can tailor some of the content to help you get the most out of this programme!
This week we are doing more reflection and creating a habit of accountability.
We have introduced you to the 6 steps to Profitability, and you are now unpacking more of the things you need to be working on to create a 'Commercial Profitable Enterprise that Works WITHOUT YOU!'
You need to get in the swing of reporting in your wins, challenges and actions daily - so that you are in the habit at the end of the 4 months of doing something every day to move your business FORWARD!
SO - what we want you to do is to REPORT IN DAILY to your ACCOUNTABILITY PARTNER - this person will be allocated to you on the Facebook Group, so, part of your commitment is to tell them your Win, Challenge and Action for EVERY weekday - get into it! You will receive a notification in your Facebook notifications that there has been a post put up - and therefore, you need to jump onto that post and report in there.
Can't wait to see all of your wins and actions, and to support you with your challenges.
Here's a Quiz:
1. SYSTEM STANDS FOR
Stepping Your Self Through Efficiency and Mechanics
Saving Your Self Time Energy and Money
Saving Your Self Trying Everything Meaninglessly
Slapping Your Self To End Madness
2. Niche is comprised of these important parts:
Carp and Cod
Time and Money
Guarantee & Unique Selling Proposition
Destination, Money, Time, Deliver
This week we will teach you some key concepts to goal setting. You need to get REALLY honest with yourself here and set some targets for 3-10 years’ time, 12 months’ time and the next 90 days’ time. As well as creating your action lists for the next 90 days while you are with us in our program!
We will arm you with some tools to do this - so strap in, and let's become the 3% of people globally who EXECUTE on their goals! Woohoooo!!
SO...HOW THE EFF DO I SET THESE 'GOALS' you speak of?
This will get you started, but, you need to wait for your coaches to fill you in on WHY this is so important too.
Print it out and have this with you when you come to your coaching session so you can start working on it.
In week 3 - you will go through this document in order to get to the bottom of what it is that you REALLY want from life!
If you want a great book that is very implementation focussed - then Brian Tracy is your man. You will meet him again later in the program too.
Use these for life to reset your RAS to ensure that you are covering all aspects of your life with goal setting.
Your business should only be there to SERVE elements from these areas. Business goals are great - but personal goals are what get the juices flowing!
Ok team, depending where you are at in your business, some of these KPIs will be amazing.
What's a KPI you ask? It is a Key Performance Indicator - basically - it is a measure of performance dependent on what is required of the individual/team/business.
These are VITAL with staff, and for you as business owners in order to NAIL your longer term goals.
If you don't set KPIs for your team - how are they supposed to know what you want them to achieve??
If you don't set them for yourselves, you will just waif on through your business life and always fall short of what you are TRULY capable of.
So - have a glance over this list and consider - 'what does my business need to focus on over the next 12 months or the next 90 days to succeed??
ENJOY!!
It is important that you set goals in the RIGHT way for them to be effective. This download will guide you through setting smart goals, the right way, for life - take a look, download and print, use it however you like. This is an 'added bonus' for our Level Up Your Tradie Business attendees.
For the people who are keen to format their goal setting in a more formal format, why not try our 90 Day Planning spreadsheet!
Everything in your business happens as a symptom of YOU. All businesses are a DIRECT MIRROR of their owners. If an owner is not confident, the business will be shaky. If owners are impulsive, the cashflow will be up and down. If owners are disorganised, business will be too. BUT - if we accept these as the fates of our business as ‘just part of who I am’ - then your business will also cap out at that level. You need to become the ‘LEGEND’ YOU ARE capable of being - so your business becomes and infinite game.
Walk through these mindset concepts to build your legends mindset muscle.
Living above the Spirit Level
This concept is not a new one - you would have heard people say ‘that’s a bit below the line’ or ‘that’s swinging below the belt’.
We call this concept, living above the spirit level.
This is pertinent for business owners in the way they conduct themselves, and more importantly, how they manage their staff. It sets a bar - to live all elements of life by. When we live below the spirit level, we make everything external to us - everything is someone’s or something’s fault - and we never claim the errors or what is happening in our businesses as our own. Basically - you’re a bit of a shit bloke if you live here. You’re a ‘Battler’. You say things like ‘it’s all the staff’s fault that thing happened’ or ‘I can’t get any work because the dickhead up the road keeps undercutting me’ - none of this is true if we live ABOVE the spirit level. When our people make a mistake, if we are in a Legend’s mindset - we will say things like ‘you know what - I probably could have given that kid more info’ or ‘Next time I am going to make sure I do this, this and this to prevent that from happening’ - basically, the Legend OWNS HIS/HER SHIT - at the end of the day, all things that occur in business ARE OUR FAULT - and we MUST think this way.
Tell us - what areas do you fall below the spirit level and become a bit of a battler?
The super interesting thing about a growth mindset is, that you can GROW this too! You are not bound by a mindset that you have created since being a kid - you can BREAK out of your old fixed mindset if it’s holding you back. The thing about it is, that over time, you can stop yo-yoing from growth mindset back to fixed mindset, again, if you build the muscle. You need to ask yourself some good questions - like - ‘What do I BELIEVE about the situation in front of me right now - do I believe I am in control of how I respond, or to I believe it is happening TO me?’ If you believe everything in life is happening FOR you - you will grow infinitely - it then means there is never a mistake - only an opportunity to grow. Do I back down from a challenge, or do I embrace it as an opportunity?? Do I get on the back foot if someone is providing me with feedback, or do I listen for the chance that I could get better? These are ALL growth vs fixed mindset challenges we are thrown every single day with a bazillion different scenarios. Basically - you need to tune in to the narrative you have with yourself!
Like Fixed vs Growth - closely in alignment is Scarcity vs Abundance. It is a thought pattern. The diagram showcases very well the difference between the two. It is all about holding everything close to your chest if you are scarce. Abundant people are giving of time, energy, effort and they think big. They think there is always more, so they will have more. Scarce thinkers always think there will never be enough - so they will never have enough and will never truly live a happy life.
Move this one quickly if it burdens you - because it is an energy drainer too.
From the list - are you prone to being scarce? If so - what on?
You know that thoughts become things right? Have you ever thought something was going to happen, felt it in your bones, and then it does?? Yeah - that’s the Law of Attraction.
I want you to do some homework if you have Prime Video - watch ‘The Secret’ - or read the book, check out The Secret website on where it can be found.
Here’s the trailer for the movie:
Bare with it guys - yes it is old and not that well produced - BUT - what is amazing about it, is that you cannot deny the success of it. Using the Law of Attraction actually works. If possible try to watch it before the end of the program.
I remember when Jays and I watched it together for the first time. What you need to understand about Jays, is that he is naturally an abundant thinker, and believes he can literally have everything that he wants. And, it just happens for him (of course with hard work)
I on the other hand did not come to the Law of Attraction as easily. But now - I live and breathe it.
Thoughts become things people - so - fill your head with positive beliefs and things. And they will materialise!
Did you know, that thoughts become reality? What you think about you are brining about - so, if you believe any of the following things in this download, or you SAY any of these things - you are creating your own reality - and you need to watch out for this - it can be a total business killer!
This week we are coming together to discuss your SMART goal with the group.
What are you planning to achieve in your 90 days?
What is your goal?
How will you measure it?
Bring the goal you are planning to achieve to the group ready to discuss and to flesh it out further with your LWT coach
If I had a dollar for every time a tradie or lady asked me - ‘Hey, can you teach me how to find another hour in a day?’ I would be a billionaire.
Whilst the next few weeks are all about Time Management – you can’t actually manage time. It is the great leveller – we all have the same amount of hours in a day and it keeps on ticking by with annoying regularity!
Truth is - time management is all about SELF management, and priorities.
So, are your priorities misguided? Are you hopeless at managing YOURSELF?
The good news is, you aren’t the first to have this issue, nor will you be the last!
Let’s get into this age old Tradie business challenge :)
The one thing in life that is not renewable is time. You have a limited amount of it in life, and this is something that people too often forget. They put so much of their time and energy into things that really DO NOT matter.
Where I see this for the Ladies, is usually going down rabbit warrens with design of things, or learning about stuff that is not needed, or trying to perfect something that really does not matter. Where I see this show up for Tradies, tends to be with answering calls at mealtimes with the family, answering the beckoned call of every customer or putting out spot fires that could be remedied by creating a system.
Let’s take back control over how we invest our time. Too often families are using time on things that are not truly serving them. Remember - all you have in the end are your memories. So make lots of them, instead of gathering ‘things’.
What amount of money is your time worth right now per hour? What could I pay for an hour of your time right now?
OK - now, let’s say I wanted to but THE LAST HOUR of your life? What could I buy that for??
Watch this intro video on TIME - your most valuable asset
It is vital to test and measure where your time is ACTUALLY going. Not just guess. The alarming thing about this activity is that is showcases that we are usually BLEEDING time. Which is so sad because we sacrifice so much of our time for our businesses - so, we need to make it super effective and efficient.
Track your time by doing a Time Audit for 1-2 weeks. And be bloody diligent about it.
What ends up happening, is that you get better at managing your time once you start tracking it.
This is called the ‘Hawthorn Effect’. Where focus goes, energy flows. Your brain registers that time is now important, so it stops wasting it because it is being counted.
VIDEO CONTENT:
It is so common to feel like everything is URGENT AND IMPORTANT. When in fact, a very small portion of what we do is urgent and important.
Once you have done your time audit, you should categorise each of the activities that you did in the 4 boxes below. Which ‘Zone’ do each of them fall into?
Is it a Firefighting task? Or a Faffing task?
Be careful when you categorise things as urgent and important. In the coaching session we will discuss what is truly urgent vs what is truly important.
What tends to happen is that we put things in the ‘urgent’ basket because somebody external to us has made it feel urgent to us. EG: customer requests.
We do need to manage our time accordingly in these situations and stage what we are doing and lead the customer or the person with the request to feel heard, but deliver on OUR terms. Not theirs.
Now you have categorised your time into Urgent and Not important, the next thing we need to do is to break your day down into tasks and put them through the ‘Task Blender’
You need to be super vigilant with your Task lists. I want to know even how many times you fart per day so that WE CAN factor this into your time management. Don’t be shy. If you are a non-sensicle time waster, write that shit down. Own up to it. So we can factor in the right amount of time for things into your day to day. Every single little thing you do needs to go on this list. The lists will be different for the lady and the tradie. So make sure you do your own task lists from your Time audit.
The task blender is made up of 4 ways to deal with any task in your business
Watch the Task Blender Video here:
Remember back at school when the bell would go, and you would close your books to go to the next subject? It worked well to chunk down the time you committed to your studies right? Well, business needs to run the same, so that we are focussed for the right amount of time, on the right parts of our business, to get the best results.
Like school, none of us LOVE every part of our business, some can't stand quoting, invoicing, calling clients, whatever it is - it still needs to be done - just like you still had to attend maths or english at school. It is necessary that we do all of the parts that make our business successful. o, we need to DESIGNATE time to them. In the task blender activity, you decide which parts of your business you simply must do yourself.
So, you need to add these to what we call your 'Default Diary' or timetable. Slot them in at times that you are in best flow, or when it makes sense in your business to do them. Here's an example of what a Default diary might have in it!
Click here to download the Default Diary
Working through the 3 types of Cash flow
Working Capital - your everyday funds. This is made up of the difference between your Current Assets & Current Liabilities. Current Assets is Eg Cash, Stock & Debtors.
Current Liabilities are your creditors. Profit is the difference between your Revenue and Costs. Costs are your wages, op ex, COGS ect.
Understanding your operating cash flow is the most important part of your money/cash control. Follow the numbers 1-4 in investigating each part of your operating cashflow.
Always do everything possible to control cash issues in your OCF.
If you need support of OCF you go to;
Debt Financing - consists of overdrafts, loans, funding from banks. Equity Finance - consists of Directors loans, tipping in your own cash.
If you’re confident in your business model and the sustainability then you’ll seek support from FCF.
Always being mindful that if you have too much debt you will find OCF very difficult with large repayments and not paying down FCF.
Another option you can then look to is;
Capital Expenditure consists of Plant, Property & Equipment. Is there the possibility to sell off ICF to fund OCF.
Being careful that what is sold does not significantly impact the ability to generate required amounts of revenue.
If you have a strong understanding of your Cash flow you will have the ability to make strong business decisions on facts/numbers rather than a gut feeling.
In this unit we look into Business KPI’s (Key Performance Indicators). We share with you some ideas around what you should be recording, watching and tweaking in your business financials.
No more OSTRICHING people - time to get your heads out of the sand and take responsibility for your business finances and stop saying shit like 'oh but the accountant looks at that' or 'it's all too hard cos I am no good at numbers' If you are a business owner - stiff shit - you MUST know this stuff.
Time to get your heads around it NOW!
Click here to access Example KPI's for Tradies Businesses
Accountability is the name of the game. This week we do another goal check in session to see how you are progressing toward achieving your goal.
Here is what you will be discussing:
Lean on the team for some feedback, and ask your coaches anything you need to move things forward.
Mindset is everything, you now have some tools we use to help you need to understand and track your financials but how is your money mindset influencing how you operate and respond to money in your business.
It's not uncommon to be a legend in life and business, but a battler when it comes to money. In this unit we will be unpacking:
Trade business is booming. Not many trades businesses who come to us need more business, however they do need to do more of the right business, with the right clients.
In this unit we help you categorise your clients. We work through how to identify shit clients and what to do with them. We also work through how to raise your game to attract more of your awesome clients and keep them back for more.
At the end of the day, getting more of the right clients is all about stepping away from competing on price. We ELIMINATE price competition with a USP and Guarantee - this will make your clients feel complete faith in what you are doing.
So, to unpack what makes you unique, you need to understand more about your market, your business, your competitors, and your clients. It's going to be a cracker of a session.
Get ahead and complete our questionnaire below.
Click here to access USP and Guarantee questionnaire
Sales is about INCREASING AVERAGE $ SALE, CONVERSION RATE AND # TRANSACTIONS. It is about developing a relationship with the customer that invites them to purchase from you. It is helping them to buy.
And, with a GREAT sales process - you can do LESS quoting and make MORE money.
Yes - that should grab your attention…..
When we ask the question - ‘do you have a sales process’ - no doubt - 95% of the people we work with don’t have one.
But - actually - they do. It just is not documented. There is 100% some common things that the Tradie and Lady do, that make up what is the sales process of their business.
Where it falls down though - is we are rarely consistent with it, and we don’t measure it.
It is really important that you are testing and measuring EVERY step of your sales process.
First - you should sit down and discuss what your business CURRENTLY does. That is, get some sticky notes, and talk out - right, when a customer contacts us - what do we do FIRST?
Then, after enquiry, what do we do NEXT?
Then after that, what comes after THAT?
This is called ‘process mapping’
It can be done on a whiteboard, with sticky notes, on a piece of paper - heck, write it in the sand for all we care - just GET IT DOWN on paper - OUT OF the Tradies head.
Questions to make this work are particularly aimed at the Tradie - because much of the process will be done by him, and he likely just ‘does his thing’ without recognising how important all the steps he takes actually are! He is doing amazing things, but we just don’t have a consistent process.
So, literally step it out, from first interaction to the last - what you are doing NOW.
Then, we need to consider what is missing - that is for the next units and during your coaching session.
So, for now - just get what you CURRENTLY do out on paper (out of your heads)
A Moment of Truth is when you are interacting with a customer and 2 things are happening for them.
Our ULTIMATE goal is to beat the customer to the punch at EVERY turn during the sales process. We want to tell them what they should expect from us, timelines, communication strategy, what you are doing and why, you want the customer to almost feel OVER loved and cared for! By setting up the expectations right at the beginning of the relationship - you can’t go wrong because you tell them what they can expect - then just deliver on that!
These communication principles should be super obvious, but, when our head crawls up our bums because we are super busy - we lose touch with the key fundamentals of interaction and communication.
And guys - all sales is, is GOOD communication.
Communication is KEY in sales - and if you are NOT willing to do all of these steps - mate - put on a sales person or consider somebody else doing this job. Cos you are gunna suck balls at it.
This acronym makes it easy to remember all the steps in EVERY interaction you have with customers. You could teach this same communication strategy to your staff and INSIST that this is how every interaction with your customers rolls every day.
In this week we will be sharing everything you learned by mapping out your current sales process. Did you discover that you don't have enough steps? Was is great to understand all the steps the Tradie takes to sell your services? What was missing? Having a well documented sales process is the BEST way to ensure that you don't compete on price anymore - basically, your clients will fall in love with your structure, your business, and most importantly - YOU! So, here's what we will be discussing:
How many steps are in your sales process?
What are your Moments of Truth?
How are you utilising your USP & Guarantee in your sales process?
Everyone knows that the key to a legendary team is good leadership - but it is so so much more than that. You need to ensure that you have all the essential ingredients, not just to find the right people, but to retain them. Get them enlisted in your vision. Give them specific roles. Set them KPIs and targets. Communicate. Reward them. Understand what makes THEM tick - and utilise these 7 Keys to a Legendary Team to watch your team go from surviving, to absolutely dominating!
All good things must come to an end - BUT - it doesn’t have to end if you don’t want it too.
If there is one thing we know about success, it is that it's built on momentum and accountability - so why stop your momentum now?!
This week we are going to rave about you and review your success, and help you identify what’s next for you and your business.
If you already know that you want to continue on your coaching journey - your coach would have told you about the 2 doors
So those are the 2 doors… you get to pick which one you are opening next. Whichever door you choose, we will back you 110%. You are officially part of our LWT tribe and family.
This means that your feedback is also important to us…we would love it if you could take a minute to review the Level Up Your Tradie Business programme here… hearts, love, warts and all!!!
Click here to access the Level Up Your Tradie Business Program Review
Thats its legends - see you in our grand finale zoom call… to celebrate all the amazing things you have achieved to date.